synchronize. automate. scale.

The dashboard, the courier automations and the AI inbox below aren't concepts we pitch. They run a real Shopify store every day.

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How It Works

Three simple steps to transform your operations

Synchronize

Connect all your tools and data sources into one unified system that speaks the same language.

Automate

Deploy intelligent workflows that handle repetitive tasks while learning from every interaction.

Scale

Grow your operations effortlessly as our AI adapts to increased complexity and volume.

What We Build

Three services, and below them the two systems we built for a live Shopify business and still run today.

Operations automation

Orders move to the courier on their own, stock warnings fire before a bestseller sells out, and the day's numbers arrive without anyone building a report.

  • Order and courier dispatch
  • Stock and restock alerts
  • Daily numbers, sent to you

Storefronts and sites

The shop and the pages around it, built to load on a phone connection and to read properly in both Arabic and English.

  • Shopify themes and storefronts
  • Arabic and English, both right
  • Built for a slow connection

Product media

Catalogue photography generated from the shots you already have. The 360° spins are filmed for real, then matched to the right product and attached to the listing without a second upload.

  • AI product photography
  • 360° video, filmed not generated
  • Matched to the listing automatically
Flagship build, designed & run in-house

The FigiHome Command Center

One hub that retired the spreadsheets, group chats, and manual reports of a live Shopify business: stock, sales, customers, deliveries, money, and an AI that answers questions about all of it.

figihome⁠-⁠hub interactive demo
Overview 30 daysTodayMonth
RevenueEGP 840k▲ demo
Orders1,240▲ demo
Gross profitEGP 300k▲ demo
Repeat rate34%demo
Revenue trend
Where it ships
58%Cairo
  • Cairo
  • Giza
  • Other
Stock Overview⟳ Refresh
18Out
9Last one
14Low
121In stock
★ Restock first — fastest sellers running low
Aurora Tide 1 left12 sold/30d
Dune Horizon Out9 sold/30d
Onyx Pedestal Low6 sold/30d
OrdersAllOpen
#1482 · Customer A DeliveredEGP 1,340
#1481 · Customer B Out for deliveryEGP 890
#1480 · Customer C PreparingEGP 2,100
#1479 · Customer D ReturnedEGP 560
#1478 · Customer E DeliveredEGP 3,050
Customers
34%Repeat rate
128VIPs
22At-risk
Customer A VVIPEGP 62k
Customer B VIPEGP 21k
Customer C LoyalEGP 9k
Customer D At-riskEGP 4k
FinanceThis monthQuarter
Net cash movement
+ EGP 512k
Revenue (net)EGP 840k
Cost of goods− 320k
Ad spend + shipping− 136k
Salaries & bills− 84k
Net profitEGP 300k
DriversToday
Courier X
82%
42 of 51
Courier Y
79%
30 of 38
Courier Z
76%
25 of 33
Live now
27 orders out for delivery · synced with Bosta
Assistant
كام كان صافي الربح الأسبوع اللي فات؟
Net profit last week was EGP 72,400 — up 12%. Top range: Canvas.
Which products are about to sell out?
9 items are down to their last piece. Want the restock list?
AI Inbox AllInstagramFacebookWebsite
92%Auto-handled
148Chats today
3Open tickets
Customer F Auto-handled2m
Customer G Auto-handled6m
Customer H Escalated9m
Customer I New15m
#T-204 · Wrong size OpenResolve
#T-203 · Late order In progressResolve
#T-202 · Refund request OpenResolve

Interactive demo with placeholder numbers — click any tab to explore. The real hub runs privately behind an unguessable link.

Live Sales & Profit

Revenue, gross profit, best sellers, dead stock, and geography, refreshed hourly and attributed to the pound.

Inventory & Restock

Stock, cost, margin and selling-speed for every product, split by type. Each teammate watches their own range and gets a morning alert before anything runs out.

Customer CRM

Thousands of profiles auto-tagged VIP, loyal, or at-risk, with full order history and private notes.

Order & Delivery Tracking

Every order followed from placed to delivered, synced live with the courier network's own status.

Finance & P&L

Monthly profit and loss and cash flow that pull costs, ad spend, shipping, and payouts together automatically.

Courier Portal & Driver App

Drivers dispatch and close out deliveries from their phone; cash and mismatches flag themselves instantly.

AI Assistant

Ask the business a question in plain Arabic or English and get an answer straight from the live data.

Post-Delivery Feedback

Customers rate every delivery over WhatsApp; sentiment and comments land back in the hub.

Planning Calendar

Holidays, campaigns, and discount windows on one board, with reminders before each one lands.

Messenger AI Assistant

An AI that answers customer DMs, finds products from a photo, checks orders, and hands off to a human when needed.

Synchronized with
  • Shopify
  • n8n
  • Supabase
  • Meta Ads
  • Bosta
  • Paymob
  • WhatsApp
10modules, one hub
40+automations behind it
24/7monitored uptime
0manual reports
Built for FigiHome, answering real customers since July

The assistant that never leaves the inbox

FigiHome sells furniture and posters on Shopify. Its customers ask on Instagram, on Messenger, and on the website, in Arabic and English, mostly at night. One assistant now answers all of it, and tells a human the moment it should stop.

7in10 Conversations closed with no human Nobody opened the inbox for them.
23sec Typical time to a first reply Before, a busy evening meant hours.
51% Of messages land outside 9 to 6 Half the shop's demand arrived off-hours.
1in4 Messages are a photo, voice or reel Not text. It reads those too.

Figures on this page are illustrative demo values used to show what the assistant reports on. They are not FigiHome's real business numbers.

Instagram Messenger Website

One brain, three inboxes

The same assistant, the same product knowledge, and the same rules on every channel. A customer who asks on Instagram at midnight and follows up on the website in the morning is still one conversation.

  • It reads the language people actually type. Arabic, English, and franco. "Bs msh mwgoda ala website" gets an Egyptian Arabic reply, not a confused English one.
  • It answers the question that was asked. A yes or no question gets a yes or no in the first sentence, before any product it wants to show.
  • It never invents stock. Availability is checked before an alternative is offered, so a sold-out piece is never presented as in stock.

A custom widget, matched to your brand, not a generic bubble.

What it handles before anyone steps in

Finds a product from a photo

A shopper sends a picture, a story, or one of your own posts. The assistant matches it against the catalogue and names the exact piece and price.

Listens to voice notes and reels

Voice messages are transcribed, shared reels and posts are watched, and both are answered like any other question.

Checks a real order

Give it an order number or a phone and it reads live courier tracking, then says where the delivery actually is.

Knows the catalogue and the policy

Prices, stock, shipping times, returns and exchanges, all read from the live store rather than a script that goes stale.

Knows when to stop talking

A complaint, a refund, or anything it should not decide becomes a ticket. The team is alerted on Telegram and the assistant steps back.

Never interrupts a teammate

If a human is already handling a chat, the assistant stays out of it. It only opens conversations nobody has picked up.

Picks the thread back up

When a paused conversation goes quiet for hours, the assistant resumes it. Nobody is left waiting on a reply that never comes.

And it comes with its own control room

The assistant is not a black box. Inside the same operations hub, its own tab shows every conversation it handled, every ticket it raised, and what customers keep asking for.

figihome⁠-⁠hub⁠/⁠assistant interactive demo
AI Assistant AllInstagramMessengerWebsite
71%Closed by the assistant
23sMedian first reply
333Conversations
4Waiting on a human
Recent conversations
Customer F Closed by bot2m
Customer G Closed by bot6m
Customer H Handed to staff9m
Customer I Sent a photo15m
Customer J Closed by bot22m
Transcript, opened in one click
الصورة دي بكام؟
دي مرآة أركِد الذهبية بـ 3,200 جنيه ومتوفرة ✅
وتوصل امتى؟
من 2 لـ 4 أيام للقاهرة. أجهزلك الأوردر؟
Raised by the assistant, waiting on a person
#T-204 · Wrong size delivered OpenResolveReturn to bot
#T-203 · Late order In progressResolveReturn to bot
#T-202 · Refund request OpenResolveReturn to bot
#T-201 · Asked for a person In progressResolveReturn to bot
What customers ask about
Order status31%
Price23%
Availability18%
Photo or reel14%
Shipping9%
Returns5%
Busiest hours

The peak sits after 9pm, when the shop is shut.

Click the tabs to explore. Demo values throughout, the real tab sits behind the team's login.

What it gave the team back

The inbox stopped being a shift. Answering DMs used to mean somebody reading, checking stock, looking up an order, and typing a reply, one customer at a time, well past closing. The assistant now writes the ordinary replies, which is most of them, and the team only opens the tab when a real person is needed.

Nothing waits until morning. Half of FigiHome's messages arrive after hours, and every one of them is answered in seconds instead of sitting unread overnight. Questions that used to go cold now turn into orders.

It is cheaper to run and it misses nothing. Far more efficient than staffing the inbox, and unlike a person at midnight it never skips a message, never forgets to follow up, and never loses a thread. Every conversation, ticket, and follow-up is logged in the hub.

Use Cases

See how Opsync AI transforms different industries

E-commerce

Automate inventory management, customer service, and product content generation.

Marketing

Generate campaigns, optimize content, and automate lead nurturing workflows.

Operations

Streamline processes, reduce manual work, and improve operational efficiency.

Customer Support

Deploy intelligent chatbots and automated response systems for 24/7 support.

Clients

Businesses we've automated, optimised, and scaled

FigiHome

FigiHome

figihome.com ↗
Active

The home décor brand we run end to end on Shopify, and the proving ground for everything we build. AI product photography, full order-to-delivery automation, a custom operations hub that unifies sales, customers, finance and couriers, and AI assistants on every channel — including a live sales assistant on figihome.com.

  • AI Product Photography
  • Operations Command Center
  • Order & Delivery Tracking
  • Customer CRM
  • Finance & P&L
  • Website AI Assistant
  • Messenger AI Assistant
See the command center ↑
Figi Agency

Figi Agency

figiagency.com ↗
Active

Creative agency website powered by a custom AI chatbot that knows everything about their services, team, and work — built with a bespoke interface that matches their brand.

  • Custom AI Chatbot
  • Brand-Matched Interface
  • Full Knowledge Base

Your Workflow's Brain

At Opsync, we believe that every business deserves intelligent automation that works as hard as they do. Our AI-powered platform synchronizes your tools, automates your processes, and scales with your ambitions.

We're not just building software – we're crafting the neural network of your operations, where every connection makes your business smarter, faster, and more efficient.

100% Uptime
seemless Automations
5 Clients

Ready to Synchronize?

Transform your operations with AI that works as intelligently as you do. Get started today.

📧 opsync.co@gmail.com
🌐 https://opsyncai.pages.dev

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